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Energy Extras

Energy Saving Downloads

Please feel free to browse through our extensive library of factsheets to see if you can answer any questions you may have relating to your heating system or energy bills.  If you do require further assistance, please feel free to contact us and we'll gladly help you.

Heating systems

Air Source Heat Pump(ASHP)

Please be aware that incorrect operation of this type of heating can lead to excessively high fuel bills.  If you have one of these systems in your property, please contact us for assistance if you are unsure on operation - click here

Electric heating systems - click here

Typically this involves Night Storage Heaters - click here

Gas Central Heating - click here

Ground Source Heating Pump - click here

Solar water heating - click here

Understanding your energy bills and saving energy

What information does my energy bill show me? - click here

How can I save energy? - click here

How much do electrical appliances use? click here

Smart metering: A new method of monitoring energy usage which should mean more accurate bills - click here


Discount schemes and help available for low-income households

Cold Weather Payments - click here

Winter Fuel Allowance - click here

Free insulation schemes - click here

Warm Homes Discount Scheme - click here

Priority Services Register - click here

Other factsheets

How to avoid Condensation - click here

Mail Preference Service - click here

Telephone Preference Service - click here

Water saving tips - click here